Social Media 4 Emergency Management

Connect, Collaborate, Contribute

Entries for the ‘challenges’ Category

Questions for Big Data

I am a huge fan of social media and an even bigger fan of emergency response. And, as capabilities expand in the realm of social media, I’m beginning to struggle with the role of big data in emergency response. Yes, every day, we have increasing access to types of data as emergency response agencies. We […]

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Be Strategic!

Writing a social media strategy does not have to be long and complicated. I am always surprised when people tell me that they have no strategy. And while it seems comfortable to a fair number of businesses to “wing it” and see what “comes naturally,” that rarely works for long. Initially, people will have ideas […]

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Messages for D.C.

This past week was pretty incredible. If you follow me on Twitter or Facebook, you know already that I was in Washington D.C. with a host of other friends and folks for the White House Innovation Day. ¬†You should read my friend, Kevin Sur’s post about this rather incredible experience. ¬†Another post from Kyle Richardson […]

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About the Tech in Your EOC…

April 8th is only one week away and hopefully you already know why this date is significant. It is, in fact, the day that Microsoft Windows will no longer support Windows XP and Office 2003. So, what does this mean? Essentially, Microsoft will no longer provide security updates or technical support for these machines. Now, […]

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Law Enforcement is Different

A few months ago, I was asked to develop a “Social Media for Law Enforcement Investigations” class. At first thought, this seemed relatively easy. I have spoken to many different audiences from farmers to medical examiners about the value of social media in the past 5 years; however, this audience was slightly different. Cops with […]

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Are You Sharing the Message?

In the past two weeks, I’ve received the following YouTube video from more than 5 people with the important question, “should we abandon Facebook in and pursue other social media sites?” This video is excellent because it nicely illustrates that “follower count” does not really matter. It is easy to buy “likes” through a variety […]

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Dreams for Year 4

Three years complete. So, what it is in store for Year 4? I have really enjoyed collaborating and chatting with the colleagues that I have met over the past 5 years since I started using social media. It has changed the way I connect with people and challenged me to do some rather crazy things […]

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Dealing with Naysayers

When agencies are considering entering social media, one of the early concerns is “what do I do about negative comments?” Often, people read the community comments within their local newspaper sites and are fearful that they will experience the same type of vitriol, hatred and rumor-mongering when they seek to share information online. So, when […]

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NPM 2013: Are You Ready?

One week from today kicks off the 10th Annual National Preparedness Month here in the United States. Started in 2004, National Preparedness Month is intended to be a rally point for public agencies to involve their communities in being ready for emergencies. And, for the 4th year, my agency has been busy preparing both its […]

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Being Relevant

I loved watching the Seattle Police Department (@seattlePD) this week on Twitter. At times, I found myself double-checking to see if they had been hacked because it is entirely rare to see a government entity get so comfortable on social media that they were tossing back one-liners to their audience and being downright hilarious. If […]

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