Social Media 4 Emergency Management

Connect, Collaborate, Contribute

Entries for the ‘challenges’ Category

About the Tech in Your EOC…

April 8th is only one week away and hopefully you already know why this date is significant. It is, in fact, the day that Microsoft Windows will no longer support Windows XP and Office 2003. So, what does this mean? Essentially, Microsoft will no longer provide security updates or technical support for these machines. Now, […]

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Law Enforcement is Different

A few months ago, I was asked to develop a “Social Media for Law Enforcement Investigations” class. At first thought, this seemed relatively easy. I have spoken to many different audiences from farmers to medical examiners about the value of social media in the past 5 years; however, this audience was slightly different. Cops with […]

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Are You Sharing the Message?

In the past two weeks, I’ve received the following YouTube video from more than 5 people with the important question, “should we abandon Facebook in and pursue other social media sites?” This video is excellent because it nicely illustrates that “follower count” does not really matter. It is easy to buy “likes” through a variety […]

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Dreams for Year 4

Three years complete. So, what it is in store for Year 4? I have really enjoyed collaborating and chatting with the colleagues that I have met over the past 5 years since I started using social media. It has changed the way I connect with people and challenged me to do some rather crazy things […]

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Dealing with Naysayers

When agencies are considering entering social media, one of the early concerns is “what do I do about negative comments?” Often, people read the community comments within their local newspaper sites and are fearful that they will experience the same type of vitriol, hatred and rumor-mongering when they seek to share information online. So, when […]

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NPM 2013: Are You Ready?

One week from today kicks off the 10th Annual National Preparedness Month here in the United States. Started in 2004, National Preparedness Month is intended to be a rally point for public agencies to involve their communities in being ready for emergencies. And, for the 4th year, my agency has been busy preparing both its […]

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Being Relevant

I loved watching the Seattle Police Department (@seattlePD) this week on Twitter. At times, I found myself double-checking to see if they had been hacked because it is entirely rare to see a government entity get so comfortable on social media that they were tossing back one-liners to their audience and being downright hilarious. If […]

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Learning from Failure

There is a question that I like to ask agencies who call me asking for social media advice. It tells me a lot about how open they will be to using social media. It is simply this: What is your risk tolerance? Put another way, how comfortable are you with failing? If someone tells me […]

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Stress Isn’t Virtual

Over the past couple of weeks, I have found myself recommending online vacations to people that are so “connected” to breaking news that they are exhibiting signs of stress. While the existence of social media provides us with faster and more information, it also requires that we be stay particularly in touch with both our […]

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It’s A Mental Game

This morning, I finished an 8K run/walk called the “Bridge to Brews.” This race takes you over the tallest bridge in Portland called the Fremont Bridge (pictured above) and back over the Broadway Bridge (which is the first bridge in the picture). Now, if you know me, I’m the most unlikely of athletes. I have […]

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