Wellington Emergency Management Best Practices Guide
This guide was developed by @WREMOInfo in Wellington, New Zealand and recently won an award from the International Association of Emergency Management for best practices in SMEM implementation. Check it out at http://www.iaem.com/members/DanNeely-Technology-Innovation-2014D.pdf
Illustration: Twitter Reaction to Japan Earthquake & Tsunami
Looking for the fun video that illustrates the Twitter traffic from Japan during their megaquake and tsunami? If anyone finds the embed code, let me know as Id love to post the video here. But for now, here is the link to the Twitter Blog that has the story with the great videos: http://blog.twitter.com/2011/06/global-pulse.html
Social Media Handbook for Navy Public Affairs Officers
This is an outstanding guide to use as a sample social media handbook.
AirForce New Media Manual
This, too, is an excellent guide for you as you develop your own agency social media manual.